1. General Provisions
1.1 The content of the General Terms and Conditions of the Online Platform MOJSTER to GO refers to all forms of use of the content and serivces of the Online Platform MOJSTER to GO. The MOJSTER to GO brand and logo are owned by company Studio 305, Erika Viršek, s.p. and their use is strictly prohibited without the express written consent of the owner. Online Platform MOJSTER to GO is merely a platform that connects the user to the selected provider or service. In these General Terms and conditions of the Online Platform MOJSTER to GO, the terms given below have the following meanings:
- General Terms and Conditions: are these general terms and conditions of the online platrorm,
- Online Platform: is online platform MOJSTER to GO, accessible through the website www.mojstertogo.si,
- Platform Administrator: is the manager and owner of the online platform Studio 305, Erika Viršek, s.p.,
- Controler of peronal data: is Platform Administrator,
- user: is any visitor of the Online Platform (legal or natural person),
- contractor: a carefully selected contractor who is concractualy cooperate with Online Platform,
- Processor of personal data: is the contractor.
1.2 The Platform Administrator reserves the right to change the content of these General Terms and Conditions at any time without notice. Any modification of these General Terms and Conditions will be immediately published on the website www.mojstertogo.si and shall become effective as of the moment of publication on the stated site.
2. Operation of the Online Platform
2.1 The Online Platform is intended for users who request a particular service and represents a platform that allows quick and direct electronic contacting between users using full electronic communication.
2.2 Any one can use the Online Platform, no prior registration is requerd.
2.3 The use of the Online Platform is free of charge for the user.
3. Collaboration with contractors
3.1 Contractors shall access to the Online Platform on the basis of an Application form, upon prior invitation to participate by the Platform Administrator.
3.2 The selected contractor is obliged to respond to the user's request immediately or no later than within three days, either with an informative offer, the right offer, additional questions or a proposal to view the place of work.
3.3 The Contractor is obliged to carry out all communication with the user in the form of a document (offer, proposal for viewing, invoice, agreement, etc.) or evidence (photographs, documents, etc.) only through the platform.
3.4 The contractor performs the work or service carefully, professionally and with quality.
3.5 The Contractor pays a fee for the use of the platform, in accordance with the currently valid price list of the Platform Administrator.
3.6 If the contractor does not comply with the above obligations, this may be a reason for terminaton of cooperation with the contractor.
3.7 The Platform Administrator and the Contractor may terminate their cooperation by registered letter with a notice period of 1 month.
3.8 In the event of serious breaches in the execution of works, Platform Administrator cancel cooperation immediately and without prior notice.
3.9 Platform Administrator does not return the paid membershib fees in the event of termination of cooperation.
4. Limitation of Liability
4.1 All information provided to users has only informative nature. The Platform administrator is not responsible for accuracy of information and it is not liable for any damage to users, caused by the use of the platform.
4.2 The user uses the Online Platform at his own risk. He is obliged to provide measures for the protection of his information equipment, which are necessary for uninterrupted and secured access to the Online Platform (protection against intrusions, viruses, etc.). The user is also responsible for the protection of his data and other data transmitted over the World Wide Web. The Platform Administrator does not provide protection in terms of the risks reffered to in this paragraph, except to the extent specified in the other provisions of thess General Therms and Conditions (for example, the protection of personal data in Chapter 5 of these terms).
4.3 The Platform Administrator reserves the right to change, expand, add or remove the content of the online platform and / or the range of services offered by the online platform at any time and without prior notice, including changes to the functionality of the site and / or user experience.
4.4 When links on the web platform lead to websites outside the domain www.mojstertogo.si, these pages are not under the control, management or in connection with the Platform Administrator and the latter has no influence on their content. The Platform Administrator therefore does not guarantee the content and security of these websites, nor takes responisbility for the protection and security of the data transmitted to these websites.
4.5 Online Platform is only an online service trough which user can make contact with contractors. The conclusion of legal transactions between those entities merely reflects their exclusive will. The Platform Administrator does not act as intermediary or agent, nor is he a contractor.
4.6 The submitted information offer is only of an informative nature, which was compiled on the basis of information provided by the user via the platform. The offer does not bind either the Platform Administrator or the contractor who provided the informative offer to the user.
4.7 In the event that the user and the contractor enter into a legal transaction, the Platform Administrator is not responsible for the correct and timely fulfillment of the obligations of each of the parties to the legal transaction. The legal transaction between the two entities represents their internal relationship. The Platform Administrator does not resolve complaints or other disputes.
4.8 The Platform Aministrator is not responsible for the content of communication between platform users and operators.
5. Privacy policy
5.1 With this Privacy Policy, the Online Platform sets out the rights and obligations of users of the website, and it is important that the platform respects and protects all personal data obtained by users in accordance with applicable law and undertakes that all personal data obtained through or using online platforms, carefully protected and used exclusively for the purpose for which they were provided.
5.2 The Controler of personal data udertakes to comply with the Personal Data Protection Act (ZVOP-1), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46 / EC (1) (hereinafter: GDPR) and the law in force at any given time governing the protection of personal data.
5.3 The Controler of personal data which informs users about inquiries, povides the folowing personal processing services:
- telephone conversations with users,
- sales and commercial activities only for the purpose of carrying out or advising on an individual demand,
- forwarding inquiries to selected groups of contractors.
5.4 The Controler of personal data may process personal data only for the purposes of execution of work on the basis of demand or for the purpose of consulting for an individual demand, which could later lean to the execution of works. The perrmitted processing and use of personal data includes the following services:
- processing and supplementing inquiries with the necessary technical information,
- telephone conversations with users,
- determining the seriousness of users,
- sales and commercial activities only for the purpose of carrying out or advising on an individual demand.
5.5 The Processor of personal data will accept and process personal data only for the stated purposes of providing the above services. He will handle personal data carefully and will ensure their protection in accordance with ZVOP-1, GDPR and the applicable law gowerning the protection of personal data.
5.6 The Controller of personal data will provide the Processor of personal data with the following data for the purposes of the previous article via the platform and by e-mail:
- First Name Last Name,
- Phone Number,
- address,
- e-mail address,
- location of works,
- technical data on the execution of works, which are not personal data and may also include files that the user has attached to the request.
5.7 The Processor of personal data undertakes to perform the obligations under these conditions:
- not to use personal data for purposes other than the provision of demand-based services,
- cooperate at the request of the controller and provide all information to ensure the rights of the data subjects
- to provide the Controler of personal data with all information and support in dealing with the requests of individuals or for the purpose of supervising supervisors throughout the validity of the cooperation with the Online Platform and also after the termination of the cooperation,
- inform the Controller of personal data of status or other changes in the processor that could affect the implementation of obligations under these conditions,
- provide the Controller of personal data with all necessary information to demonstrate compliance with all his obligations and allow for checks, including controls, to be carried out by the operator or a person authorized by him and to take part in their performance,
- to always inform the Controller of perosnal data in good time if he / she considers that a certain instruction of the platform administrator is in conflict with the provisions of the law governing the protection of personal data.
5.8 The Controller of personal data is responsible for the appropriate legal basis for the collection and processing of personal data provided to the Processor. The Controller of perosnal data also undertakes to inform the Processor about the characteristics and obligations of the Processor to provide obligations under these conditions and about any known risks regarding the provision of rights to individuals whose personal data are processed.
5.9 The user assumes responsibility for the authenticity of personal data and contact information. The user may revoke the permission to process personal data at any time. At the same time, the user confirms that he was aware of the fact that each individual has the right to view, transcribe, copy, supplement, correct, block and delete personal data relating to him (in accordance with the applicable GDPR), unless this right is limited by applicable regulations. In this case, the operator will do everything necessary to immediately meet this requirement. If the user has any questions regarding this Privacy Policy, he can contact info@mojostertogo.si
5.10 The Controller keeps personal data for as long as necessary for the user to achieve the purpose for which he submitted this data. The purpose of data retention is the successful realization of demand and the provision of access to information on contractors and demand, even when it has already been completed, for audit purposes or to resolve disputes. Personal data may be anonymised or completely deleted by the Controller at the request of the customer, but in this case it cannot provide the same user experience.
6. Technical requirements for the use of the web platform – cookies
6.1 The Online platform uses cookies for its operation. Cookies are files that are stored on your computer when you visit a website. Cookies contain various information that the website reads when you visit it again. They are used for various purposes, for sessions, to log in to a user account, to display various advanced content on a website, to keep statistics of page visits, to support social network plug-ins, and also to display ads tailored to the web user.
6.2 All cookies used by the website www.mojstertogo.si are intended exclusively for a better user experience on the platform www.mojstertogo.si and in the system administration. Your cookies are not disposed of for any other purpose and are not passed on to third parties.
6.3 Users are informed about the use of cookies when they first visit the website, where the use of cookies requires the user's consent. The user can change his decision at any time when visiting the site again.
6.4 A list of cookies used by the website www.mojstertogo.si is available at this link.
6.5 All stored cookies can be enabled, disabled and deleted in a web browser. The use of the listed functionalities is described in the instructions for use of the web browser used by each user. In the event that the user turns off or. disable the use of cookies, the platform may not work properly.
7. Complaints, reporting and dealing with violations
7.1 Any user or third party who considers, that these general terms and conditions have been violated, in particular in the case of infringements of intellectual property rights, protection of personal data, conditions of use of the online platform, obligations of users of the platform, is obliged to inform the administrator of the platform via e-mail address info@mojstertogo.si.
7.2 Complaints handling procedure or notification of infringements is confidential. The Administrator undertakes to protect the data on the identity of the complainant and the data on the basis of which the identity can be disclosed against access by third parties, unless the user or a third party who has sent a notice of violation or appeal, do not expressly allow otherwise. The duty of data protection does not apply in the event that the duty of disclosure arises from mandatory regulations.
8. Dispute resolution and application of law
8.1 Any disputes due to the use of the Online platform, the Administrator of the platform will try to resolve amicably. If this is not possible, the competent court may be in Ljubljana. The exclusive law of the Republic of Slovenia applies to disputes arising from the use of the platform's services.
8.2 In accordance with legal norms, the Platform Administrator does not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the consumer in accordance with the Out-of-Court Settlement of Consumer Disputes Act (hereinafter: ZlsRPS). The platform administrator publishes on its website an electronic link to the online consumer dispute resolution platform (SRPS), which is available to consumers here (active link: http://ec.europa.eu/odr).
Višnja Gora, 05.06.2019
1.1 The content of the General Terms and Conditions of the Online Platform MOJSTER to GO refers to all forms of use of the content and serivces of the Online Platform MOJSTER to GO. The MOJSTER to GO brand and logo are owned by company Studio 305, Erika Viršek, s.p. and their use is strictly prohibited without the express written consent of the owner. Online Platform MOJSTER to GO is merely a platform that connects the user to the selected provider or service. In these General Terms and conditions of the Online Platform MOJSTER to GO, the terms given below have the following meanings:
- General Terms and Conditions: are these general terms and conditions of the online platrorm,
- Online Platform: is online platform MOJSTER to GO, accessible through the website www.mojstertogo.si,
- Platform Administrator: is the manager and owner of the online platform Studio 305, Erika Viršek, s.p.,
- Controler of peronal data: is Platform Administrator,
- user: is any visitor of the Online Platform (legal or natural person),
- contractor: a carefully selected contractor who is concractualy cooperate with Online Platform,
- Processor of personal data: is the contractor.
1.2 The Platform Administrator reserves the right to change the content of these General Terms and Conditions at any time without notice. Any modification of these General Terms and Conditions will be immediately published on the website www.mojstertogo.si and shall become effective as of the moment of publication on the stated site.
2. Operation of the Online Platform
2.1 The Online Platform is intended for users who request a particular service and represents a platform that allows quick and direct electronic contacting between users using full electronic communication.
2.2 Any one can use the Online Platform, no prior registration is requerd.
2.3 The use of the Online Platform is free of charge for the user.
3. Collaboration with contractors
3.1 Contractors shall access to the Online Platform on the basis of an Application form, upon prior invitation to participate by the Platform Administrator.
3.2 The selected contractor is obliged to respond to the user's request immediately or no later than within three days, either with an informative offer, the right offer, additional questions or a proposal to view the place of work.
3.3 The Contractor is obliged to carry out all communication with the user in the form of a document (offer, proposal for viewing, invoice, agreement, etc.) or evidence (photographs, documents, etc.) only through the platform.
3.4 The contractor performs the work or service carefully, professionally and with quality.
3.5 The Contractor pays a fee for the use of the platform, in accordance with the currently valid price list of the Platform Administrator.
3.6 If the contractor does not comply with the above obligations, this may be a reason for terminaton of cooperation with the contractor.
3.7 The Platform Administrator and the Contractor may terminate their cooperation by registered letter with a notice period of 1 month.
3.8 In the event of serious breaches in the execution of works, Platform Administrator cancel cooperation immediately and without prior notice.
3.9 Platform Administrator does not return the paid membershib fees in the event of termination of cooperation.
4. Limitation of Liability
4.1 All information provided to users has only informative nature. The Platform administrator is not responsible for accuracy of information and it is not liable for any damage to users, caused by the use of the platform.
4.2 The user uses the Online Platform at his own risk. He is obliged to provide measures for the protection of his information equipment, which are necessary for uninterrupted and secured access to the Online Platform (protection against intrusions, viruses, etc.). The user is also responsible for the protection of his data and other data transmitted over the World Wide Web. The Platform Administrator does not provide protection in terms of the risks reffered to in this paragraph, except to the extent specified in the other provisions of thess General Therms and Conditions (for example, the protection of personal data in Chapter 5 of these terms).
4.3 The Platform Administrator reserves the right to change, expand, add or remove the content of the online platform and / or the range of services offered by the online platform at any time and without prior notice, including changes to the functionality of the site and / or user experience.
4.4 When links on the web platform lead to websites outside the domain www.mojstertogo.si, these pages are not under the control, management or in connection with the Platform Administrator and the latter has no influence on their content. The Platform Administrator therefore does not guarantee the content and security of these websites, nor takes responisbility for the protection and security of the data transmitted to these websites.
4.5 Online Platform is only an online service trough which user can make contact with contractors. The conclusion of legal transactions between those entities merely reflects their exclusive will. The Platform Administrator does not act as intermediary or agent, nor is he a contractor.
4.6 The submitted information offer is only of an informative nature, which was compiled on the basis of information provided by the user via the platform. The offer does not bind either the Platform Administrator or the contractor who provided the informative offer to the user.
4.7 In the event that the user and the contractor enter into a legal transaction, the Platform Administrator is not responsible for the correct and timely fulfillment of the obligations of each of the parties to the legal transaction. The legal transaction between the two entities represents their internal relationship. The Platform Administrator does not resolve complaints or other disputes.
4.8 The Platform Aministrator is not responsible for the content of communication between platform users and operators.
5. Privacy policy
5.1 With this Privacy Policy, the Online Platform sets out the rights and obligations of users of the website, and it is important that the platform respects and protects all personal data obtained by users in accordance with applicable law and undertakes that all personal data obtained through or using online platforms, carefully protected and used exclusively for the purpose for which they were provided.
5.2 The Controler of personal data udertakes to comply with the Personal Data Protection Act (ZVOP-1), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46 / EC (1) (hereinafter: GDPR) and the law in force at any given time governing the protection of personal data.
5.3 The Controler of personal data which informs users about inquiries, povides the folowing personal processing services:
- telephone conversations with users,
- sales and commercial activities only for the purpose of carrying out or advising on an individual demand,
- forwarding inquiries to selected groups of contractors.
5.4 The Controler of personal data may process personal data only for the purposes of execution of work on the basis of demand or for the purpose of consulting for an individual demand, which could later lean to the execution of works. The perrmitted processing and use of personal data includes the following services:
- processing and supplementing inquiries with the necessary technical information,
- telephone conversations with users,
- determining the seriousness of users,
- sales and commercial activities only for the purpose of carrying out or advising on an individual demand.
5.5 The Processor of personal data will accept and process personal data only for the stated purposes of providing the above services. He will handle personal data carefully and will ensure their protection in accordance with ZVOP-1, GDPR and the applicable law gowerning the protection of personal data.
5.6 The Controller of personal data will provide the Processor of personal data with the following data for the purposes of the previous article via the platform and by e-mail:
- First Name Last Name,
- Phone Number,
- address,
- e-mail address,
- location of works,
- technical data on the execution of works, which are not personal data and may also include files that the user has attached to the request.
5.7 The Processor of personal data undertakes to perform the obligations under these conditions:
- not to use personal data for purposes other than the provision of demand-based services,
- cooperate at the request of the controller and provide all information to ensure the rights of the data subjects
- to provide the Controler of personal data with all information and support in dealing with the requests of individuals or for the purpose of supervising supervisors throughout the validity of the cooperation with the Online Platform and also after the termination of the cooperation,
- inform the Controller of personal data of status or other changes in the processor that could affect the implementation of obligations under these conditions,
- provide the Controller of personal data with all necessary information to demonstrate compliance with all his obligations and allow for checks, including controls, to be carried out by the operator or a person authorized by him and to take part in their performance,
- to always inform the Controller of perosnal data in good time if he / she considers that a certain instruction of the platform administrator is in conflict with the provisions of the law governing the protection of personal data.
5.8 The Controller of personal data is responsible for the appropriate legal basis for the collection and processing of personal data provided to the Processor. The Controller of perosnal data also undertakes to inform the Processor about the characteristics and obligations of the Processor to provide obligations under these conditions and about any known risks regarding the provision of rights to individuals whose personal data are processed.
5.9 The user assumes responsibility for the authenticity of personal data and contact information. The user may revoke the permission to process personal data at any time. At the same time, the user confirms that he was aware of the fact that each individual has the right to view, transcribe, copy, supplement, correct, block and delete personal data relating to him (in accordance with the applicable GDPR), unless this right is limited by applicable regulations. In this case, the operator will do everything necessary to immediately meet this requirement. If the user has any questions regarding this Privacy Policy, he can contact info@mojostertogo.si
5.10 The Controller keeps personal data for as long as necessary for the user to achieve the purpose for which he submitted this data. The purpose of data retention is the successful realization of demand and the provision of access to information on contractors and demand, even when it has already been completed, for audit purposes or to resolve disputes. Personal data may be anonymised or completely deleted by the Controller at the request of the customer, but in this case it cannot provide the same user experience.
6. Technical requirements for the use of the web platform – cookies
6.1 The Online platform uses cookies for its operation. Cookies are files that are stored on your computer when you visit a website. Cookies contain various information that the website reads when you visit it again. They are used for various purposes, for sessions, to log in to a user account, to display various advanced content on a website, to keep statistics of page visits, to support social network plug-ins, and also to display ads tailored to the web user.
6.2 All cookies used by the website www.mojstertogo.si are intended exclusively for a better user experience on the platform www.mojstertogo.si and in the system administration. Your cookies are not disposed of for any other purpose and are not passed on to third parties.
6.3 Users are informed about the use of cookies when they first visit the website, where the use of cookies requires the user's consent. The user can change his decision at any time when visiting the site again.
6.4 A list of cookies used by the website www.mojstertogo.si is available at this link.
6.5 All stored cookies can be enabled, disabled and deleted in a web browser. The use of the listed functionalities is described in the instructions for use of the web browser used by each user. In the event that the user turns off or. disable the use of cookies, the platform may not work properly.
7. Complaints, reporting and dealing with violations
7.1 Any user or third party who considers, that these general terms and conditions have been violated, in particular in the case of infringements of intellectual property rights, protection of personal data, conditions of use of the online platform, obligations of users of the platform, is obliged to inform the administrator of the platform via e-mail address info@mojstertogo.si.
7.2 Complaints handling procedure or notification of infringements is confidential. The Administrator undertakes to protect the data on the identity of the complainant and the data on the basis of which the identity can be disclosed against access by third parties, unless the user or a third party who has sent a notice of violation or appeal, do not expressly allow otherwise. The duty of data protection does not apply in the event that the duty of disclosure arises from mandatory regulations.
8. Dispute resolution and application of law
8.1 Any disputes due to the use of the Online platform, the Administrator of the platform will try to resolve amicably. If this is not possible, the competent court may be in Ljubljana. The exclusive law of the Republic of Slovenia applies to disputes arising from the use of the platform's services.
8.2 In accordance with legal norms, the Platform Administrator does not recognize any provider of out-of-court settlement of consumer disputes as competent for resolving consumer disputes that could be initiated by the consumer in accordance with the Out-of-Court Settlement of Consumer Disputes Act (hereinafter: ZlsRPS). The platform administrator publishes on its website an electronic link to the online consumer dispute resolution platform (SRPS), which is available to consumers here (active link: http://ec.europa.eu/odr).
Višnja Gora, 05.06.2019